Privacy Policy

At Sam Howard Headshots, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website at www.samhowardheadshots.co.uk, book an appointment, or engage with our services. By using our Site, you consent to the practices outlined in this policy.

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1. Information We Collect

When you interact with our Site, we may collect the following types of personal information:

• Contact Information: When you book a session or sign up for our newsletter, we may collect your name, email address, phone number, and other details necessary to provide our services.

• Booking Information: We may collect personal details such as your preferred appointment time, location, and specific headshot requirements to help us prepare for your session.

• Payment Information: If you make a booking or purchase services, we may collect payment details such as credit card information. Payment processing is handled by a third-party payment processor, and we do not store your payment information.

• Website Usage Information: We may automatically collect non-personally identifiable information such as your IP address, browser type, and pages visited on the Site to help us improve user experience and analyse trends.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To manage and schedule your headshot session, and to communicate with you regarding bookings, appointments, and related services.

• To Process Payments: To complete transactions related to your booking, including payments and refunds, if applicable.

• To Improve Our Website and Services: To analyse user behaviour and improve the functionality, design, and performance of our Site.

• To Communicate with You: We may use your contact information to send you updates about our services, new offerings, and promotions. You can opt-out of marketing communications at any time by following the unsubscribe link or contacting us directly.

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3. How We Protect Your Information

We take the privacy and security of your information seriously. We employ a variety of administrative, physical, and technical measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

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4. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties, except in the following situations:

• Service Providers: We may share your personal information with third-party service providers (e.g., payment processors, email marketing platforms) who help us operate the Site and deliver services to you.

• Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

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5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small text files placed on your device that help us remember your preferences and improve the functionality of the Site. You can disable cookies through your browser settings, but doing so may affect the functionality of the Site.

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6. Your Rights and Choices

You have the right to:

• Access Your Information: You can request a copy of the personal information we have about you.

• Correct or Update Your Information: If any of your personal information is inaccurate or incomplete, you can request corrections or updates.

• Delete Your Information: You can request that we delete your personal information, subject to legal or contractual obligations.

• Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

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7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Sam Howard Headshots. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

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8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically for any changes.